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The buyer’s view

What to include
in a UGC portfolio.

What to include in a UGC portfolio, and what to leave out.

Published by PitchHoney · Practical editorial guide · Updated

Short answer: Include your genuine positioning, relevant playable work, context and your role for each sample, the services and scope you offer, and a tested contact route. Add rates, usage details and customer proof only where accurate and approved for sharing. Use the buyer checklist below to record what is ready and what still needs evidence.

Your point of view
Your portfolio
Your work.
Your point of view.
Portfolio layout specimen
Generated product still in a specimen portfolio layout
Work · context · contactMade to be seen.
Work with me
One link. Your whole body of work.
Generated stills · static layout specimen · no customer results

What should a buyer be able to find?

Use this checklist when reviewing your draft. For each item, write the section where it appears and whether it is ready, needs a fix or needs evidence. It is a practical handoff method, not a score predicting bookings.

  1. Who makes the work?

    Use your real name or genuine public creator identity, the categories you work in and the languages you actually offer. Disclose a city or region only where useful and comfortable; do not publish a private street address to make the page look complete.

  2. What can the buyer watch?

    Choose relevant samples, each with a clear play control, readable captions where needed and a one-line description. Do not fill empty slots with unlabelled stock or generated material. Label spec work beside the sample.

  3. What did you contribute?

    For each piece, identify the format, brief and your role: concept, scripting, filming, editing or another genuine contribution. Name a client only with permission. If you lack measured results, explain the brief instead.

  4. What can be commissioned?

    List the formats and tasks you actually deliver. Separate filming from strategy, editing and extras so the buyer knows what a quote covers.

  5. What does the price cover?

    If you publish a starting price or packages, state the deliverables and what is extra. Agree usage, revisions and delivery conditions before an order; do not make an unsupported promise to fill a blank.

  6. How does a buyer contact you?

    Give one working email, enquiry form or booking route. Test receipt and reply. Opening a mail app or calendar is only the first part of that test.

Which extra details help when pitching an agency?

Make it possible to assess fit and scope without guessing. These are recommended fields for a brief, not findings from a measured buyer study or a guarantee of being shortlisted.

  • Languages and location

    List the languages you can deliver in and any genuine location constraint relevant to filming. Show a sample in each language when you can.

  • Paid usage

    If offered, distinguish making the content from permission to run it in ads or through a creator account. State the agreed duration and scope; do not imply account access is automatically included.

  • Your role

    Explain whether you develop concepts and scripts, execute a supplied brief or offer both. Show which parts of the sample are yours.

  • Niche and file access

    Group relevant work and offer optional preview or download access only where you have permission. Do not require a download just to view the sample.

Should you include testimonials or campaign results?

Include them only when genuine and shareable. Keep a source for every number, explain what it measures and avoid implying that you caused an outcome you cannot attribute. Obtain permission for quotes and client identification. If you have no customer proof yet, omit the section and label your own spec work honestly.

What should you leave out?

  • Irrelevant archive work

    Every visible sample should help explain what you can deliver for the intended brief.

  • Unexplained audience numbers

    If you are selling content creation rather than distribution to your audience, follower counts may distract from the work. Use them only with relevant context.

  • Access barriers

    Check for login prompts, broken permissions, forced downloads and media that only works for its owner.

  • Unsupported proof

    Do not add invented brands, testimonial quotes or performance figures. A clearly labelled specimen is more useful than an unverifiable success story.

How do you hand the portfolio over for review?

Copy this review record and fill it with actual observations: Link [ ] · Intended brief [ ] · Relevant sample [ ] · Role/spec label [ ] · Scope and usage [ ] · Contact test receipt/reply [ ] · Permission gaps [ ] · Fix owner and retest date [ ]. An untested item stays untested; it does not become a pass because the page looks finished.

Follow the phone playback and contact test, then compare two annotated static layout studies. Already have the footage and want a designed portfolio? Compare PitchHoney's packages and current ordering status.

Which UGC portfolio guide should you read next?

Start with the question holding up your next pitch. Each guide includes a practical exercise you can apply to your own work.

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